100 Field Service Managers to Watch Out For in 2021

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100 field service managers to watch out for in 2021

By: ServiceEcho

Field service technicians are the superstars of the modern world. Whether the internet is down, your plumbing needs repairing, or you’re renovating your home, field service workers have got your back. There’s always a lot going on behind the scenes, including ordering extra parts for the service, or relaying information back to the organisation. The team here at ServiceEcho think it’s time that these unsung exemplars receive a share of the recognition that they merit. As such, we’ve curated a list of 100 field service managers to watch out for in 2021 who are sure to take the industry on with a storm. To learn more about ServiceEcho and our field service management software, check out ServiceEcho.com.

Still unsure about why field service matters? Here are some statistics that are sure to prove the significance of field service:

  • 89% of customers want to see modern, on-demand technology applied to their technician scheduling, and nearly as many customers would be willing to pay a premium for it. [1]
  • 72% of organizations are prioritizing improvements in customer satisfaction in field service. [2]
  • Maximizing the satisfaction of connected customers has the potential to lift field service company revenues by 15% while lowering the cost of service by 20%. [3]

So without further ado, here’s 100 field service managers to watch out for, in no particular order. To learn more about each field service manager, click on their image to be redirected to their LinkedIn profile.

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