The return on investment (ROI) calculation is one of the most widely used metrics for decision-making businesses use. In the most basic sense, the calculation is: With its simple but versatile use, ROI will show you the profitability of your investment through a percentage amount. For example, if you purchased a product for your business for $1,000 and believed the … Read More
4 Ways AI is Transforming Field Service Management
According to Forrester, investments in artificial intelligence (AI) technologies are predicted to grow by 300% annually. AI is transforming business operations in every industry, and field service management is no exception. In FSM, companies have already begun implementing AI solutions to improve processes, productivity, and customer service. 72% of respondents to a Worldwide Business Research survey said their field service … Read More
ServiceEcho is Working with the BDC to Give Canadian Businesses a 0% Loan, up to $100,000 for Tech Upgrades
ServiceEcho, the leader in field service management for companies with under 200 employees, are excited to announce a new program where they are working with the BDC (Business Development Bank of Canada) to offer Canadian small businesses an opportunity to qualify for a zero percent interest loan of up to $100,000 to finance new business technology like the ServiceEcho field … Read More
How to Incorporate Environmentally-Friendly Practices in Your Field Service Business
Many companies in the field service space are becoming aware of their impact on the environment. It is important to reduce your environmental impact, whether you are a small business or support thousands of employees. Field service businesses in particular can adopt application or software-based solutions that will allow them to achieve their environmentally-friendly business goals. Invoicing, scheduling, work orders, … Read More
What Happens When a Field Service Management Solution is Not Implemented
Many field service businesses still complete their every day administrative tasks manually, and this time spent on admin tasks ultimately results in a decrease in productivity. Scheduling, organizing and filing documents, inventory management, and many other tasks can consume a fair amount of time. Increased dedication to non-billable activities also reduces potential profits from servicing more customers within a given … Read More