Within the last few years, the Oil & Gas industry has gone through changes due to technological advances. Previously, technicians were manually gathering data, often using paper and pen. Now, however, with the rise of connected devices and the Internet of Things (IoT), this industry is experiencing a transformation. Field technicians are no longer required to perform as many in-field … Read More
ServiceEcho Has a NPS Score and Service Uptime in the 90th Percentile
A survey from the Uptime Institute’s 2021 Global Data Center reveals that over 60% of the business respondents reported losing more than $100,000 due to downtime. From that 60%, 15% lost over $1 million. It’s self explanatory: downtime for data driven businesses can be extremely costly. That’s why businesses must choose the technology they depend on year in and year … Read More
ServiceEcho is Working with the BDC to Give Canadian Businesses a 0% Loan, up to $100,000 for Tech Upgrades
ServiceEcho, the leader in field service management for companies with under 200 employees, are excited to announce a new program where they are working with the BDC (Business Development Bank of Canada) to offer Canadian small businesses an opportunity to qualify for a zero percent interest loan of up to $100,000 to finance new business technology like the ServiceEcho field … Read More
How Field Service Management Software Can Help You Cut Costs
It can be difficult to find ways to save money as a field service business. Large amounts of time are spent maintaining operations, completing administrative tasks, and going into the field to service customers. A field service management software can help your business save money by automating and simplifying certain activities. Scheduling, data collection, reporting, routing, and job costing and … Read More
Three Field Service Mobile App Features You Need
When selecting a field service mobile application to use, it is critical to know which features are most important to your company. Field service management solutions with native mobile apps give you key features in a simplified mobile-friendly format so your technicians can complete their work orders and keep customers satisfied. If you are considering a field service management solution … Read More
How Errors in Manual Data Entry Can Cost Your Business
Manual data entry can take up valuable time, and is ultimately not the most productive use of your time as a field service business. Collecting data manually often requires an ample amount of labor, re-collecting or re-entering, or having to track the employee who collected the data when the writing is illegible. All of these circumstances can ultimately cost your … Read More