Field Service Management Software is Revolutionizing the Oil & Gas Industry

AlexField Service, Oil and Gas, Technology

Within the last few years, the Oil & Gas industry has gone through changes due to technological advances. Previously, technicians were manually gathering data, often using paper and pen. Now, however, with the rise of connected devices and the Internet of Things (IoT), this industry is experiencing a transformation. Field technicians are no longer required to perform as many in-field checks, and businesses are better equipped to reduce inefficiencies. It’s critical that businesses have a technology stack that enables them to keep up with these new advances. In this blog, we’ll go over some of the ways FSM software has changed the Oil & Gas industry recently.

Increased Efficiency & Safety Reporting

Given the nature of the oil and gas industry, many of the services performed are part of large contracts. These contracts typically include milestones that need to be met during the lifecycle of the contract – monthly inspections, risk verification, etc. Additionally, these contracts can be seasonal or site-based. Having a system in place that automates scheduling of certain tasks, such as preventative maintenance and assignment tracking, allows inspectors and maintenance teams to save time and money. Over the length of a large contract, this can quickly add up to tens of thousands of dollars in savings.

With service history of any given asset visible to field technicians, they are now better able to spot issues before they become problems. And with a record of safety audits accessible in the cloud, complying with HSE standards, NIOSH Rig Checks, OSHA standards, ISO certifications, CMMI best practices, and more is easier. Having all these checks accessible anywhere is one of the key ways the business has changed recently.

Accessible Data Sets

It has been said before that data is the new oil. This statement may even be true for Oil & Gas organizations! But just like oil, data must be processed before valuable insights can be extracted.

Many companies within the industry have complex operations, which are further complicated by large volumes of data. When you are working in a field like this, you need to be able to make sense of all this data and access the information relevant to your job. If you are looking for specific information, but have to spend more time digging through general or irrelevant information, you will be losing productivity. This can cost a lot of money in the Oil & Gas field.

The right data, when organized properly, can help you make better decisions, quickly. With field service management software, you can easily store and search for the information that you need easily. And there is no better way to organize your data than in Salesforce, which has extremely powerful reporting capabilities. ServiceEcho works as a natural extension of Salesforce, putting its power in your field technicians’ hands.

Improved Office-to-Field Communication

Oil & Gas technicians are sometimes out of the office for days at a time. With no access to computers, it can be time consuming to relay up-to-the-minute information to on-site field techs. With ServiceEcho, technicians can easily see all the work assigned to them for the day, the work assigned to others, and it allows them to check in and see how things are going with the project overall. They can share information on equipment, inventory, and end of job reports. This productivity gain is another major way the Oil & Gas industry has been changed recently.

At ServiceEcho, we sit on the cutting edge of field service management software. We are ready to take your business to the next level of innovation and technology. Book a demo today to discover more about our solution and how it can help your company enhance productivity.