Why Your Solar Business Has the Most to Gain From a Field Service Management Solution

ServiceEchoField Service, Solar, Technology

Solar is a fast-growing industry as the price of solar panels continues to fall, making entry into the market more accessible than ever. IBISWorld’s Solar in the US industry report states that the industry has seen an annual revenue growth of 21.7% from 2017 to 2022. There have also been some challenges in the industry. The level of government regulation … Read More

How Ontario’s New Plan to Increase Maximum Fines for Home Builders will Affect your Business

Aeshah AhmedConstruction, Field Service, Management, Standard

On October 20, 2022, Ontario announced they plan to double the maximum fines for new home builders and sellers who unfairly cancel a project or purchase agreement. If the proposed changes to the New Home Construction Licensing Act are passed, they will increase penalties from a maximum of $25,0000, up to $50,000. Individual developers who repeatedly violate the New Home … Read More

Would You Spend $5,000 to Make $60,000?

Petar StefanovicBusiness Tips, Field Service, Technology

When it comes to planning for your field service company’s long-term goals, it can be daunting. Making decisions can be challenging. Making decisions when dealing with uncertainty can be even more challenging. Feelings of uncertainty can significantly influence your behavior and decision-making process, usually negatively. What if there was a way to remove the uncertainty and help you confidently take … Read More

4 Ways AI is Transforming Field Service Management

Aeshah AhmedField Service, Technology

According to Forrester, investments in artificial intelligence (AI) technologies are predicted to grow by 300% annually. AI is transforming business operations in every industry, and field service management is no exception. In FSM, companies have already begun implementing AI solutions to improve processes, productivity, and customer service. 72% of respondents to a Worldwide Business Research survey said their field service … Read More

A Day in the Life of a Field Service Manager

Aeshah AhmedField Service, Management

Field service managers are responsible for overseeing the day-to-day operations of their business. They commonly manage a team of technicians, contractors, and other employees who provide their services to clients. In a previous blog post, we walked you through a day in the life of a field technician. In this blog, we will be going through a day in the … Read More

Common Misconceptions About Implementing Field Service Management

Aeshah AhmedField Service, Technology

Many field service businesses have transitioned to using field service management software to help them become more efficient, productive, and technologically savvy. However, many companies have also been hesitant to embrace FSM software due to common misconceptions about going digital.  This blog will go through five common misconceptions about implementing FSM software. “Our Current Paper-Based System Works Fine, Why Change … Read More