As a business owner or manager, you know that your sales process is critical to a successful business. Managing your team and resources is not an easy feat. From scheduling appointments to tracking inventory, there are many moving parts to keep track of. But what about the sales process? If you’re still relying on manual methods like paper forms and … Read More
How a Field Service Management Software can Enable Remote Monitoring of Solar Installations
Are you in the solar industry and looking for ways to streamline your operations and reduce costs? With the increasing demand for clean energy, solar installations have become more prevalent than ever. However, managing and maintaining these installations can be costly and a time-consuming process. Traditionally, on-site inspections have been the go-to method for monitoring and maintaining solar installations. But … Read More
How Ontario’s New Plan to Increase Maximum Fines for Home Builders will Affect your Business
On October 20, 2022, Ontario announced they plan to double the maximum fines for new home builders and sellers who unfairly cancel a project or purchase agreement. If the proposed changes to the New Home Construction Licensing Act are passed, they will increase penalties from a maximum of $25,0000, up to $50,000. Individual developers who repeatedly violate the New Home … Read More
A Day in the Life of a Field Service Manager
Field service managers are responsible for overseeing the day-to-day operations of their business. They commonly manage a team of technicians, contractors, and other employees who provide their services to clients. In a previous blog post, we walked you through a day in the life of a field technician. In this blog, we will be going through a day in the … Read More
How to Keep Up with Your Competitors in the Field Service Industry
Did you know that 73% of field management firms have already incorporated Internet of Things (IoT) into their operations, according to ReachOut? Field service management software helps many field service businesses become more productive, efficient, and focus on more important tasks. In fact, almost half of all field service businesses are using a field service management software to manage their … Read More
ServiceEcho Has a NPS Score and Service Uptime in the 90th Percentile
A survey from the Uptime Institute’s 2021 Global Data Center reveals that over 60% of the business respondents reported losing more than $100,000 due to downtime. From that 60%, 15% lost over $1 million. It’s self explanatory: downtime for data driven businesses can be extremely costly. That’s why businesses must choose the technology they depend on year in and year … Read More