How Field Service Management Software Can Save Your Business Money in 2022

Aeshah AhmedBusiness Tips, Field Service, Management

As a field service business, you have a lot on your plate. Whether you manage a small team or hundreds of employees, jobs and administrative tasks add up. With your packed schedules, you may not see the benefits of adopting a field service management solution right away; it may seem like another task to manage. 

Having said that, a field service management software is a great tool for small to medium-sized field service businesses. Simplify your team’s everyday tasks and activities, freeing up time to work on billable jobs, and save on extra labor costs. With the right field management software, you can make sure you are efficiently and effectively making use of your valuable and limited resources. While there may be an initial investment, this is quickly recoupled in the savings achieved. In this blog, you will learn three ways your business can save money using field service management software. 

Streamlined Communication

As a field service company, you need to stay on top of your communications, not only to save money, but also to save time. Office staff who need to provide important updates to  field workers on-site may find difficulty in reaching them while they are on the road or servicing a customer. This leads to time wasted on the phone trying to provide updates resulting in less productivity, and unsatisfied customers who are left waiting. A field service management software can solve this common issue by providing a platform for office staff to update work orders in real-time. This results in faster and more efficient communication, saving your business unnecessary labor costs.

Going Paperless 

When it comes to reporting and paperwork, a lot of time is wasted looking for misplaced files, updating missing information, and fixing errors from miscommunication. Mistakes like these can be very expensive in the field service industry and result in unsatisfied customers and a negative reputation. A field service management tool overcomes these issues and eliminates the risk of these errors occurring. All documentation and data can be captured and stored in the cloud, and received by office staff instantaneously. Paperwork can be processed in minutes as opposed to days or weeks. 

Seamless Scheduling

As a business in the field service industry, scheduling plays a crucial role in maximizing your field technicians’ time and saving you money. Common scheduling problems businesses face include double booking, scheduling an unavailable time slot, and rescheduling. These issues create a domino effect on the rest of the company and can be very costly. 

A field service management software makes scheduling easy. It allows you to track and monitor the amount of time spent at the worksite, and ensures you aren’t scheduling back-to-back shifts for field workers. 

All In One Solution

Our field service management software, ServiceEcho, allows your business to save money and focus on other valued services and resources. Our cloud based software provides the platform for your office staff and field workers to communicate, store and access important details, and schedule seamlessly. If you would like to increase efficiency and cut costs in your field service business, book a demo now to learn more.

As a field service business, you have a lot on your plate. Whether you manage a small team or hundreds of employees, jobs and administrative tasks add up. With your packed schedules, you may not see the benefits of adopting a field service management solution right away; it may seem like another task to manage. 

Having said that, a field service management software is a great tool for small to medium-sized field service businesses. Simplify your team’s everyday tasks and activities, freeing up time to work on billable jobs, and save on extra labor costs. With the right field management software, you can make sure you are efficiently and effectively making use of your valuable and limited resources. While there may be an initial investment, this is quickly recoupled in the savings achieved. In this blog, you will learn three ways your business can save money using field service management software. 

Streamlined Communication

As a field service company, you need to stay on top of your communications, not only to save money, but also to save time. Office staff who need to provide important updates to  field workers on-site may find difficulty in reaching them while they are on the road or servicing a customer. This leads to time wasted on the phone trying to provide updates resulting in less productivity, and unsatisfied customers who are left waiting. A field service management software can solve this common issue by providing a platform for office staff to update work orders in real-time. This results in faster and more efficient communication, saving your business unnecessary labor costs.

Going Paperless 

When it comes to reporting and paperwork, a lot of time is wasted looking for misplaced files, updating missing information, and fixing errors from miscommunication. Mistakes like these can be very expensive in the field service industry and result in unsatisfied customers and a negative reputation. A field service management tool overcomes these issues and eliminates the risk of these errors occurring. All documentation and data can be captured and stored in the cloud, and received by office staff instantaneously. Paperwork can be processed in minutes as opposed to days or weeks. 

Seamless Scheduling

As a business in the field service industry, scheduling plays a crucial role in maximizing your field technicians’ time and saving you money. Common scheduling problems businesses face include double booking, scheduling an unavailable time slot, and rescheduling. These issues create a domino effect on the rest of the company and can be very costly. 

A field service management software makes scheduling easy. It allows you to track and monitor the amount of time spent at the worksite, and ensures you aren’t scheduling back-to-back shifts for field workers. 

All In One Solution

Our field service management software, ServiceEcho, allows your business to save money and focus on other valued services and resources. Our cloud based software provides the platform for your office staff and field workers to communicate, store and access important details, and schedule seamlessly. If you would like to increase efficiency and cut costs in your field service business, book a demo now to learn more.